Posted: Mon, December 1, 2003
 Finding & Keeping Customers
Winning and keeping customers is vital for a healthy business.
Startups.co.uk 
A range of useful articles on the website, all aimed at small business.
CRM Forum
Customer Relationship Management concerns retaining existing customers on a long term basis, through carefully targeted marketing. CRM Forum is the most comprehensive free CRM site on the
net. This UK site provides academic papers, articles, events, case studies, conference papers, presentations, vendor papers, useful links, jobs and an online discussion forum.
CRM Community
Another useful portal site, this time from the US. The home of CRM Journal, it has an extensive collection of articles and white papers, a good collection of links, as well as news, a discussion area
and events.
Don't forget Business Directories are a good source to track down business customers.
Wales Business Directories 
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