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Posted: Wed, June 6, 2007
Study shows workers waste time on emailsThe average European employee wastes several years sifting through and deleting unnecessary e-mails.The study, commissioned by Plantronics, revealed that 32 per cent of the emails workers send and receive are believed to be a waste of time. This could account for wasting as much as 3.5 years for the average employee, which staggeringly means that each European worker may spend as much as ten years sending and receiving emails. "Our results show that the phone is used as a secondary communication tool and email the first, despite the negative impact it has on employee productivity, well-being and the company's bottom line," said Philip Vanhoutte from Plantronics. "Managers need to encourage greater use of the telephone and teach people how to effectively use a range of information communications technology products to support decision making, networking and increase workers' flexibility," he added. A further concern raised about an over-reliance on email was the effect it has on building functioning relationships within a firm, with the report arguing that emailing can lead to poorer communication and teamwork. 
© Adfero Ltd
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